Assessment: Understanding the Situation
Our Consulting Team evaluates 5 areas to ensure success; team members, product flow, value creation, quality & transport waste, and information flow
Our Process Audit Service covers:
- Identifing the leader responsible for making money with this product family as the Team Leader
- Selecting team members from every company and every plant; different backgrounds are preferred
Selecting the Right Team Members
- Visiting each site, starting with the customer and working backwards
- Recording both the total time and the actual time value is created
Mapping the Current Product Flow
- Determining the actions that customers’ are willing to pay for as a value step
- Selecting steps that could be left out and the customer would still be satisfied
Identifying the Value Steps
- Identifying quality issues upstream that are multiplying downstream
- Uncovering delivery issues upstream that are multiplying downstream
Checking for Quality & Transport Issues
- Identifying where orders enter the systems at the customer point of contact
- Recording both the total time and the actual time value is created
- Analyzing the build variances and the effect downstream