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The most expensive mistake supply chain experts make is taking their supply chain for granted.

Yes, they initially had a great relationship, but as more people get involved, the relationship may get strained.

Our ebook, written by Rob Olney, a 25+ year veteran of the supply chain, explains the fundamentals behind how those initial relationships were formed and how to use those basics for maximizing the potential of your supply chain.

In this ebook, you will discover the different phases of building trust with both customers and suppliers. More specifically, you will find out how to:

  • Make stronger requests of your suppliers
  • Make more powerful offers to your customers
  • Repair issues when trust is broken